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Prime Membership Account
Did you upgrade your account but used a different email when signing up? If your sign-up email does not match your free account, you'll be giving a different a account. Here's some tips that can help you login.
If you're a free user and your account name was say, "artist" and it's not working, try putting a "-1" next to the username, like this, "artist-1". If you're able to login that means that you used a different email than your free account. Contact us and we'll fix your free account.
If your still not able to login, please contact us and we'll fix it for you.
Need help with your CCBill Membership?
Last modified date: Setptember 2021
If you would like help with your CCBill membership. Please head over by clicking the link below or email Support.
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